HiBird- Apartment and Suites Hotel

Everything was amazing, staff very helpful, location to beach and restaurants awesome, I would highly recommend this place, only had one drawback was the closing of other people’s room door, extremely loud, woke us up every time someone came back, was a very loud bang.

I really enjoyed my stay at this Hotel. One detail that stood out to me was how the hotel reception went out of their way to make sure we were safe with the excursions we were going on. They shared tips on what to look out for at El Yunque, one even did research to check if a lounge was open for us. It's those small details that matter and made us feel welcomed and secure. They were very attentive to us, even when the beach ran out of towels immediately they sent over more. I appreciated the 24/7 access to the hotel. Only downfall, I felt the rooms were small including the parking for vehicles. The hotel is exceptional. We left very happy!

It’s in an excellent area! The beach is like 2-5 mins away walking & they provide towels, chairs , and umbrellas which is convenient! The staff was so attentive, they allowed me to check in early since the room was ready and also allowed me to keep my luggage there when my flight was late. They came up to my room as many times as needed to bring towels, help fix the issue with the water leaking down the floor, & also gave us recommendations on where to go! There was someone there 24/7 & you can only go into the elevator with a room key and into the hotel with a room key after a certain time. It made me and my girls feel very secure. I’d 100% stay here again!

The staff was very helpful and friendly, and were quick to respond to any questions I had or any items I needed were brought to me very fast! I had a group of 7 and it was more than enough room for all of us. Great location it’s in the middle of everything!

This was a last minute booking due to other location canceling. Literally landed and had to make the booking. My family and I were pleasantly surprised and grateful to the wonderful staff. Room was a good size for 5 people. Location is excellent for just about anywhere you want to go.